Do you have questions? Here we have a list of the frequently asked questions.

Q:

How much are the shipping costs?

A:

Postage and packing within Germany is 3,90€. For orders of more than 34,90€ the shipping is free of charge.

Postage and packing within Austria for orders of more than 70,00€ the shipping is free of charge. For orders of more than 40,00€ the shipping is 3,50€. For orders below 40,00€ the shipping is 7,50€. Shipping costs will always be visible before completing the ordering process.

Q:

How many seed pads are in one seed pad bag?

A:

Each seed pad bag contains one seed pad and one cover. To fill Heimgart up completely, you need two seed pad bags.

Q:

How many seed pads are in a Heimgart seed pad set?

A:

A microgreens seed pad set comprises six Heimgart seed pads. The sets are either single-variety, for example 6 x garden cress, or available as a mixed set. The mixed set consists of one of each of the six varieties.

Q:

What varieties of microgreens are available with Heimgart?

A:

At the moment we offer six microgreens varieties: radish, garden cress, red cabbage, mustard, rocket lettuce and broccoli. But we are already planning to offer more varieties.

Q:

Is the white fluff between the microgreens mould?

A:

The white fluff between the sprouting plants is what is known as fibrous roots or root hairs. There is no reason to worry. It is just a sign that the sprouting process is in full swing.

Q:

Why must the seed pads be covered with the growing covers for the first few days?

A:

Our seeds sprout in the dark and must be protected from light early on, otherwise the sprouting process will not start.

Q:

Do I have to water the seed pads again?

A:

After inserting the seed pads initially you don’t have to worry about anything else, that first time you water them is plenty.

Q:

How do I dispose of the seed pads after harvesting?

A:

Simply add to your compost or throw in the organic waste bin.

Q:

More questions and answers?

If your question was not answered here, ask us at post@heimgart.com or on Facebook.