Data protection

a) Storage of data
When a contract of sale is initiated, concluded, completed and rescinded, data are collected, stored and processed by us in the context of the legal provisions.

When visiting our internet offer, your current IP address, the date and time, the browser type and operating system of your PC and the pages you look at are recorded. However, conclusions on personal data are not possible for us with these data and are also not intended. The personal data you give us e.g. when placing an order or by e-mail (e.g. your name and contact details) are only used for correspondence with you and only for the purpose for which you provided us with the data. We only pass your data on to the shipping company hired to make the delivery, if it is necessary for delivery of the goods. We pass your payment data on to the credit institution charged with payment for the completion of payments.
We guarantee that we do not pass your personal data on to third parties unless we are legally obliged to do so or you have expressly given your prior consent. If we engage the services of third parties for the performance and completion of processing, the provisions of the German federal data protection law are fulfilled.

b) Duration of the data storage
Personal data conveyed over our website are only stored for as long as is necessary to fulfil the purpose for which they were entrusted to us. If retention periods relating to commercial or tax law must be observed, the storage period for certain data may be up to 10 years.

c) Your rights
If you no longer agree to the storage of your personal data or these have become incorrect, we shall, when given the corresponding instruction by you, initiate the erasure, rectification or blockage of your data. If you so request, you will receive information free of charge on all of your personal data that we have stored. For questions on the collection, processing or use of your personal data, and for information, rectification, blockage or erasure of data, please contact:
Eastside Impex Handelsgesellschaft mbH, Prenzlauer Promenade 190, 13189 Berlin.
post@heimgart.com.

d) Links to other websites
If we provide references or links to the websites of third parties as part of our internet offer, we cannot accept any guarantee or liability for the accuracy or completeness of the contents or the data security of these websites. Since we have no influence over the fulfilment of data protection regulations by third parties, you should check the data protection explanations they provide carefully.

e) With the aim of improving users’ experience on our website we use the software Hotjar (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Through Hotjar we can measure and evaluate user behaviour (mouse movements, clicks, scrolling height etc.) on our website. For this purpose, Hotjar places cookies on users’ terminal equipment and can store user data such as browser information, operating system, time spent on the site etc. in anonymized form. You can prevent this data processing by Hotjar by deactivating the use of cookies in your browser settings and delete cookies that are already active. You can find more information on data processing using Hotjar here.

f) This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and allow us to analyse your use of this website. The information generated by the cookie concerning your use of this website is generally passed on to a Google server in the USA and saved there. In the event of activation of IP anonymization on this website, your IP address will be previously shortened by Google within member states of the European Union or other contractual states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on the website activities and render other services vis-à-vis the website operator related to Internet usage. The IP address of your browser transmitted in the context of Google Analytics will normally not be merged with other Google data. You can prevent the storage of cookies through the relevant setting of your browser software; however, we point out that in this case, you may not be able to fully utilise all the functions of this website. Moreover, you can prevent the recording of data generated by the cookie and related to your use of the website (including your IP address) by Google, and the processing of said data by Google, by downloading and installing the browser plugin available under the following link. The updated link is: google.com/dlpage/gaoptout.